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eCommerce Live Chat — Catch Cart Abandoners

A lightweight chat that asks "need help checking out?" before they leave. Free, any store.

◈ WHAT IS KNOCKET

Knocket is a free eCommerce live chat widget — no plugin, no app, just one line of JavaScript. It's free forever with no ads, and includes a unified inbox for Live Chat, Telegram, and Email. Every visitor message pings your Telegram — quote-reply from your phone and it lands back on the visitor's page.

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Why people search for a ecommerce live chat

Best for: Shopify stores, WooCommerce stores, Wix ecommerce, small DTC brands.

Knocket vs Tidio vs Tawk.to

Feature Knocket Tidio Tawk.to
Free forever
No ads on your page
Unified inbox (Live Chat, Telegram, and Email)
Telegram push notifications
Shareable contact page
One-line install / no code
Knocket is 100% free with no ads, and no watermarks. Tidio charges per seat or gates key features behind paid plans, while Tawk.to is limited to basic functionality without a unified multi-channel inbox. Knocket includes live chat, a shareable contact page, and a unified inbox for Live Chat, Telegram, and Email — all free.

Frequently asked questions

What is a free ecommerce live chat?

Knocket is a free ecommerce live chat — a lightweight contact layer for indie developers, small teams, and anyone who needs to add a chat button or contact page without enterprise complexity. Visitors message you in real time; you reply from the Knocket inbox or directly from Telegram.

How do I add a chat widget to my eCommerce store?

Paste the Knocket script tag into your store's theme header — theme.liquid (Shopify), header.php (WooCommerce), or Custom Code (Wix/Squarespace). The widget appears on all pages including product and checkout pages.

Is Knocket really free, or are there hidden fees?

Yes. Knocket is 100% free forever — no hidden fees, no ads on your site, and no watermarks. It's a strong alternative to Tidio (which charges per seat) and Tawk.to (which gates key features behind paid plans). You get live chat, a shareable contact page, and a unified inbox for Live Chat, Telegram, and Email — all free.

Can I customize the appearance to match my brand?

Yes. From the Knocket console you can customize the theme color, welcome message, language, offline message, social media links, and meeting booking link. The widget adapts to both desktop and mobile automatically. For Contact Page you can also set the card background, text color, dark/light mode, border style, avatar, and bio.

How do I get notified when visitors send messages?

Knocket sends instant Telegram push notifications and email notifications whenever a visitor sends a message. The full message content appears in the Telegram notification — just quote-reply in Telegram and your response is delivered back to the visitor in real time. No dashboard to open, no tab to switch.

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Get your eCommerce live chat.

60 seconds. No card. Free forever.

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