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Knocket for eCommerce — Catch Cart Abandoners

Add live chat to your Shopify, Woo, or custom store. Presale questions become orders.

One <script> tag puts a chat widget on your product and checkout pages — or share a contact page at knocket.ai/yourname in your social bio. Every presale question pings your Telegram. Free forever.

Knocket for ecommerce — welcome widget with cart, product cards, and messaging channels
◈ THE SHOPPER MOMENT

One unanswered detail can stop a purchase.

Put the right conversation beside the product, cart, and post-purchase experience.

PRODUCT PAGE“Will this fit?”

Answer size, stock, and delivery questions in the Web Widget.

CART“Can it arrive Friday?”

Reply from Telegram before the shopper abandons.

INSTAGRAM“Where can I buy it?”

Send followers to a branded Contact Page with live chat.

AFTER PURCHASE“How do I exchange?”

Keep the same thread for order follow-up.

LIVE · CART #1842Do you ship to Toronto?Reply sent from Telegram · 18sCheckout resumed ✓
WEB WIDGET + CONTACT PAGE

Use chat where they shop. Use one link everywhere else.

The widget handles in-context questions; the contact page turns social traffic into a conversation you own.

See ecommerce chat →
◈ KNOCKET PRODUCT SURFACES

Use the right surface at each shopping touchpoint.

ON YOUR STORE

Web Live Chat Widget

Install with one script, match the store color, set a welcome message, and collect email when the team is offline.

Product details →
FROM SOCIAL

Contact Page

Publish one branded link with product links, social channels, booking, and a “Chat with me” action.

Product details →
FOR YOUR TEAM

Unified Inbox

Web, Contact Page, Telegram, and email conversations arrive in one place with attachments and history.

Knocket vs Tidio vs Gorgias

Feature Knocket Tidio Gorgias
Free forever✓——
No ads on your page✓——
Unified inbox (Live Chat, Telegram, and Email)✓——
Telegram push notifications✓——
Shareable contact page✓——
One-line install / no code✓——
Tidio and Gorgias are built for stores — and priced like it, with per-seat plans and add-ons that climb fast for a small shop. They also ship heavy scripts that drag your page-load (and your conversion) down. Knocket is one lightweight tag, catches the shipping/sizing/returns questions that kill carts, and stays free with no ads on your storefront.

Frequently asked questions

What is Knocket for eCommerce?

Knocket for eCommerce is a lightweight contact layer for Shopify stores and similar teams. Visitors message you in real time via a chat bubble or shareable page — you reply from the Knocket inbox or directly from Telegram.

How do I add Knocket to my online store?

Paste the Knocket widget into your theme header — theme.liquid for Shopify, header.php for WooCommerce, or Custom Code for Wix. The widget shows on product, cart, and checkout pages. Offline lead form captures email and phone when you're away.

Is Knocket really free?

Yes. Knocket is 100% free forever — no card, and no ads on your site. Powered by Tencent RTC's infrastructure, so there's no per-seat squeeze.

Can I customize how it looks?

Yes. From the Knocket console you can customize theme color, welcome message, online-status style, offline-form fields, social media links, and meeting booking link. Changes apply live — no redeploy.

Will Knocket slow down my store?

No. Knocket is a single lightweight tag, not a heavy app-store plugin — it won't drag your page-load or your conversion the way bundled chat apps do. It catches the shipping, sizing, and returns questions that kill carts, and pings your Telegram the moment a shopper asks.

Related

Get started — free.

60 seconds. No card. Free forever.

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