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◐ FOR SMALL TEAMS

Four inboxes.
One. queue.

Your team juggles web chat, mobile app messages, Telegram DMs on phones, support@ in Gmail. Half the messages get missed. Knocket merges all four channels into a single inbox. Reply once — the response routes back through the original channel automatically.

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◈ UNIFIED INBOX 12 new
W
Alex · acme.co Is the studio taking new projects?
now
T
Maya · Telegram Loved your PH launch! Quick Q…
2m
M
Sam · Mobile app Can't find the sync button 😅
5m
E
Priya · Email Following up from Sarah's intro…
14m
Small teams. Unified inbox. Web + mobile + TG + email. One queue. Small teams. Unified inbox. Web + mobile + TG + email. One queue.
◐ THE TEAM PLAY

Stop the channel juggle.

Common mistake → Each teammate reads a different channel. Nobody knows which messages got answered, which are new, which have been sitting for 3 hours.

Wire every channel your users reach you on — web widget, mobile SDK, Telegram, email — into a single Knocket inbox. Quote-reply anywhere; the reply lands back on the visitor's original channel. Same thread, same history.

◐ THE TEAM SETUP · 4 STEPS

  1. Connect Telegram (personal or group). All notifications route here.
  2. Forward your support@ email to your Knocket alias — inbound emails become threads.
  3. Drop the widget on your marketing site + the SDK in your app.
  4. Reply from Telegram or the console — the response routes back automatically.
Start Free See Web Widget →
◐ WHAT TEAMS GET
✓
4 channels → 1 inbox
Web · mobile · Telegram · email
✓
Quote-reply routing
Reply lands back on original channel
✓
Read receipts + recall
Two-way delivery info
✓
Attachments in-line
Images · videos · files sync everywhere
◐ WHY IT MATTERS FOR TEAMS

Three things
only Knocket does.

Enterprise tools cost $$$. Knocket does the merge free.

◈

Same user, same thread

Pass a custom user_id tag from your app. Whether they message from web, mobile, or Telegram — it's the same thread. No "who are you again?"

◐

Telegram = your dashboard

Reply from Telegram on your phone — no separate app to keep open. The reply routes back to the user's original channel automatically.

✉

Nothing falls through cracks

Offline form captures email and phone when nobody's around. All 4 channels dedupe into one queue. The whole team sees the same inbox.

◐ FOR SMALL TEAMS

Four inboxes.
One workflow.

Stop the channel juggle. Start with one script tag.

Start Free

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